legal
Refund policy
PixelCapi Pro carries a 14-day money-back guarantee. Freemius is the merchant of record and processes refunds.
TODO(owner) — this is a structured draft, not reviewed legal text. It must be reviewed by a professional and dated before launch.
The guarantee
If PixelCapi Pro is not right for you, you can request a refund within 14 days of purchase. You do not need to explain why.
How to request one
TODO(owner: confirm at Phase 7) — the exact route: the Freemius customer portal link, the support address, and what information a request needs.
What happens next
TODO(owner: confirm at Phase 7) — processing time and the method the money is returned by, mirroring the Freemius policy rather than restating it loosely.
After a refund
The licence ends, which means plugin updates and alerts stop. The plugin itself continues to function.
Renewals
TODO(owner) — whether the 14-day guarantee applies to renewal charges as well as first purchases, and how to cancel before a renewal.